At www.edifier.com.bd, your privacy is our priority. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains how we collect, use, and safeguard your data.
🔹 1. Information We Collect
Browsing data (cookies, IP address, device type)
Name, phone number, and email address
Shipping and billing address
Payment information (secured via third-party gateways)
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
🔹 2. How We Use Your Information
- Processing and delivering your orders
- Sending order updates and warranty info
- Responding to customer service inquiries
- Improving our website and user experience
- Marketing (only with your permission)
We do not sell, rent, or share your personal data with any third parties for marketing purposes.
🔹 3. Data Security
We use secure servers, SSL encryption, and trusted payment gateways to protect your data. However, no method of transmission over the internet is 100% secure — so while we strive to protect your data, we cannot guarantee absolute security.
🔹 4. Cookies
Our site uses cookies to:
- Remember your cart items
- Improve page loading speed
- Understand how users interact with the website
You can disable cookies in your browser settings, but some features of the site may not function properly as a result.
🔹 5. Third-Party Services
We may use trusted third-party services (like payment gateways, delivery partners, analytics tools) to operate our site. These services may have access to limited data only for the purpose of fulfilling their role.
Examples include:
- SSLCommerz, bKash, Nagad – for payment processing
- RedX, Pathao, S.A. Paribahan – for product delivery
- Google Analytics – for site analytics
🔹 6. Your Rights
- Access the data we hold about you
- Correct or update your information
- Request deletion of your personal data
- Opt-out of promotional communications at any time
To make such requests, email us at info@smartbd.com.
🔹 7. Changes to Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page, and major updates may be notified via email.
Last updated: August 2025
🔹 8. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@smartbd.com
- Phone: 09678100500
- Address: Jahir Smart Tower, 205/1 & 205/1/A, West Kafrul, Begum Rokeya Sharani, Dhaka-1207